General Terms and Conditions


The goods sold and/or bought by Three Solutions OÜ on the Website are subject to these General Terms and Conditions if not agreed otherwise. Any person who registers on the Website confirms that it is aware of and agrees to be bound by these General Terms and Conditions.


    1. Definitions
    2. General Terms and Conditions means this document.
    3. Three Solutions means Three Solutions OÜ, Tallinn, Estonia, Estonian registry code 16479909.
    4. Website means means https://itadauctions.com/ operated by Three Solutions.
    5. Customer means any legal entity registered on this Website and which has accepted the General Terms and Conditions and registration of which has been confirmed by Three Solutions.
    6. Vendor means the Customer who entered Goods on Three Solutions Website.
    7. Buyer means the Customer who bought Goods on Three Solutions Website.
    8. Goods means any product sold or bought on the Website by Three Solutions.
    9. Price means the amount the Buyer undertakes to pay for the Goods bought on the Website or Thee Solutions shall pay for the Goods entered by the Vendor, excluding VAT.
  1. Sales, Price, and Payment
    1. All sales and purchases are final and without warranty unless otherwise provided by applicable law.
    2. All financial transactions are made by bank transfer and are considered completed when the money is received in the recipient's account.
    3. Any bid placed by the Customer shall be considered final and shall constitute a contract between the Customer and Three Solutions.
    4. The Goods shall remain the property of Three Solutions until that time the Customer has paid all sums due.
    5. All payment shall be made based on invoice issued by Three Solutions.
    6. Any refunds shall be transferred to the bank account it was transferred from, unless agreed otherwise.
  1. Customer’s (Vendor’s) Terms
    1. From the sale of Goods entered by the Customer, Three Solutions shall take a commission of 8% of the sale price of the Goods.
    2. The commission specified in the previous clause shall include the transport of the Goods at the place indicated by the Vendor to the Three Solutions warehouse, the inspection of the Goods and if needed repackaging, provided that the selling price of the Goods is over 3000 EUR. If the selling price of the Goods is lower, then a separate agreement shall be concluded between the Vendor and Three Solutions regarding transport, inspections of the Goods, and repackaging.
    3. Three Solutions transfers the amounts paid for such goods less the commission to the Vendor after receiving the amount to Three Solutions bank account.
    4. The payment to the Vendor is made within 1 working day after receiving payment from the Buyer of the Goods, provided that the Goods are ready for pickup at the place indicated by the Vendor.
    5. If, for any reason, the Goods are not freely available at the place indicated by the Vendor, Three Solutions shall demand from the Vendor a penalty of 10% of the price of the Goods. The penalty received by the Three Solutions shall be transferred to the Buyer in full amount.
    6. Three Solutions shall suspend the Vendor’s rights to make transactions on the Website until the penalty specified in the previous clause is fully paid.
  1. Customer’s (Buyer’s) Terms
    1. The Buyer must pay for the Goods within 3 days of making the final bid unless agreed otherwise.
    2. If the Buyer has not paid for the Goods in full within the term specified in the previous clause or submitted a payment order for full amount or paid at least 10% of the price of the purchased Goods as a deposit, the Three Solutions has right to cancel the purchase and demand from the Buyer a penalty of 10% of the price of the Goods. The penalty received by the Three Solutions shall be transferred to the Vendor in full amount.
    3. Three Solutions shall suspend the Buyer’s rights to make transactions on Website until the penalty specified in the previous clause is fully paid.
  1. Products and Services
    1. All Goods sold are in used condition or refurbished unless otherwise stated.
    2. All Goods sold are delivered in the condition as described on the Website.
    3. Sales prices do not include transport or import taxes or insurance.
    4. The Goods are sold Ex-Works Incoterms 2020 unless agreed otherwise.
    5. The Customer acknowledges that the Goods sold on the Website may include technology and software subject to the customs and export control laws and regulations of the United States of America, European Union, and/or subject to the customs and export laws and regulations of the country in which the Goods are manufactured and/or received. The Customer acknowledges that it is its sole responsibility to comply with and abide by those laws and regulations.
  1. Transport
    1. Products shipped by Three Solutions shall be shipped at the expense of the Buyer and with the transport company chosen by the Buyer, unless otherwise agreed. The Good will be shipped only after receiving the transport fee from the Buyer.
    2. The Goods shipped by Three Solutions shall be insured by the transport company and it is the Buyer’s and Vendor’s responsibility to check the compliance of the insurance conditions with the Buyer’s needs.
    3. Three Solutions shall not be liable for delay of the Goods during transport. If a delay occurs the Customer shall be informed as soon as possible.
  1. Claims
    1. The Buyer may file a claim for the purchased Goods within 1 week after receiving the goods and only if the quantity of the Goods is not as agreed, the Goods received are not the Goods purchased or the Goods have been damaged during the transport. The latter applies only if the Goods were transported by Three Solutions.
    2. The claim shall be reviewed and a decision made by the Three Solution within 1 week after receiving the claim.
    3. In case of full refund, the Goods shall be returned to Three Solutions at its expense and full refund is made after the Goods have been received and tested by Three Solutions.
    4. In case of partial refund, the refunded amount shall be transferred to the Customer within 3 days after the refund decision is made.
  1. Force Majeure
    1. Neither Three Solutions nor Customer shall be liable for breach of its obligations, except for money transfer obligations, due to causes of fire, flood, earthquakes, other elements of nature; acts of war; terrorism, riots, civil disorders, rebellions or revolutions; epidemics, communication line or power failures; governmental laws, court orders or regulations, or any other causes outside the reasonable control of either party.
  1. Other Terms
    1. Three Solutions and the Customer have agreed that the laws of Three Solutions registration location shall apply to all transactions made on the Website and all disputes arising from such transactions shall be decided by the court nearest to Three Solutions registration location.
    2. The Customer confirms that it is aware of the fact that financial institutions may require additional documents regarding transactions before transferring or releasing money, and in such cases, the parties undertake to assist each other in obtaining and submitting the required documents. Any delay related to such actions are not considered as a breach of General Terms and Conditions.
    3. The Customer confirms that it is aware of the fact that registration of the Website requires the completion of the KYC/KYB procedure and it shall submit all documents requested by Three Solutions. If the Customer does not submit the required documents, Three Solutions may not allow the Customer to make transactions on the Website.
    4. Three Solutions has the right to suspend the Customer’s rights to make transactions on the Website if the Customer has breached any terms set forth in this document or the applicable law until the breach is fully remedied.